UserTesting Review – Legit or Not?

Today we will be reviewing a program known as UserTesting. Is it legit? Find out in this UserTesting review.

Who knew that product testing can actually earn you money?

So, it turns out that UserTesting is a platform that offers this money-making opportunity.

The question is, can it really help make you some extra income, or should you look someplace else for that?

Before you decide to sign up for this program, you should read this UserTesting review first.

DISCLAIMER: This is a fully independent review. I’m not affiliated with UserTesting in any shape or form whatsoever.

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UserTesting Review: Quick Details

  • Name: UserTesting
  • Founder: N/A
  • Website:
  • Socials: Instagram, Twitter
  • Type: Platform
  • Niche: User testing
  • Recommendation: If you want to make this your full-time income source, then I would not recommend it.

What is UserTesting?

UserTesting, a platform with roots dating back to 2007, offers a valuable service that empowers companies with deep insights into their customers’ interactions with their products.

Renowned industry giants such as Facebook, Wayfair, Ford, Alaska Airlines, Adobe, Walmart, and many more have harnessed the power of UserTesting to enhance their products, communications, and applications.

Think of UserTesting as a virtual focus group, minus the need for a moderator. Participants can effortlessly follow predetermined brand instructions displayed on their screens, eliminating the need for interpersonal interactions or question-and-answer sessions. It’s a seamless and user-friendly process.

So, how does this innovative platform function? Companies can effortlessly connect with willing users ready to test their websites, apps, or products, providing candid and invaluable feedback.

UserTesting offers two distinct plans: the Individual plan and the Enterprise plan. Armed with a wealth of data and user comments, companies can embark on substantial product improvements, confident in the knowledge that they are aligning with customer preferences and needs.

UserTesting Overview

Becoming a panel member on UserTesting opens the door to a realm of opportunities, but it’s essential to navigate the platform effectively to maximize your chances of success. Here’s a detailed walkthrough of what to expect and how to excel in the UserTesting universe.

After you’ve successfully become a panel member, your journey begins with awaiting notifications for available tests. When a new test becomes accessible, UserTesting typically sends you a notification to apply. However, it’s worth noting that, at times, email notifications may not be as prompt as expected.

Therefore, it’s prudent to periodically log in to the platform and proactively check for new opportunities. This proactive approach ensures you don’t miss out on potentially lucrative testing assignments.

UserTesting often specifies stringent participant criteria, which can include having a particular profile or hailing from specific geographical regions. Consequently, being a panel member does not guarantee a flood of testing opportunities, and you may find yourself waiting for the right match.

Once you’ve secured a test, your first encounter involves receiving a detailed task description. This task description outlines a specific scenario, such as “imagine that you are interested in visiting this museum and looking for information about it.” This scenario serves as your guiding framework throughout the test, shaping your feedback and interactions.

The majority of tests on UserTesting are video-based feedback sessions. In these tests, you’ll employ a screen recorder that captures your on-screen navigation while concurrently sharing your thoughts and feedback through a microphone.

UserTesting also offers tests that can be completed via their mobile app, broadening the range of testing opportunities.

How does the process work?

While it may initially appear daunting, the process is remarkably straightforward, provided you are familiar with website usage.

Your objective is to provide companies with a video that encapsulates your interaction with their website or app, coupled with your unfiltered thoughts during the process. This real-time feedback is invaluable to companies seeking to enhance their user experience.

One crucial aspect to bear in mind is the quality of the videos you create. Companies prioritize genuine and constructive feedback, leading to the implementation of a rating system.

Following each video submission, the website owner assigns you a star rating on a scale of 1 to 5. Over time, these ratings aggregate into an average rating, which significantly impacts your opportunities.

Individuals boasting higher average ratings enjoy an increased likelihood of receiving more testing assignments. Understandably, website owners prefer insights from individuals who approach tasks with diligence and dedication.

While the UserTesting platform offers a comprehensive section on optimizing your rating, the key is simple: take each test seriously, deliver authentic and candid feedback, and maintain honesty throughout.

A noteworthy point of entry for new members is the initial test recording required for acceptance. This test is unpaid, serving as a gateway to the realm of paid tasks.

Upon successful completion of this entry test, you’ll gain access to a broader spectrum of paid testing opportunities.

What do you need for UserTesting?

Becoming a UserTesting tester doesn’t necessitate any high-end or rare equipment; in fact, most individuals already possess the necessary tools.

The flexibility of this platform extends to various devices, including Mac, PC, iOS, and Android mobile devices.

Before you commit to a test, you’ll receive clear information about the required device, ensuring compatibility and eliminating any uncertainties.

The cornerstone of your testing journey is a screen recorder tool, a crucial component to capture your interactions during tests.

During the signup process, you’ll receive guidance on installing this tool, and the best part is, it’s a free download.

The installation process is exceptionally user-friendly, and should you ever decide to discontinue your membership, the uninstallation process is equally hassle-free.

Equally important is a functional microphone to record your feedback. However, you don’t need a top-of-the-line microphone; a basic headset used for mobile phones will suffice. Chances are, you already own one of these, making it a cost-effective solution.

In essence, there’s no need to embark on a shopping spree for specialized equipment to participate in UserTesting. The platform values accessibility and convenience, ensuring that anyone with a computer or mobile device and a basic headset can seamlessly engage in testing activities.

Your existing setup is likely sufficient, eliminating the need for any extravagant investments.

Is UserTesting Legit?

UserTesting is a reputable and legitimate platform that offers a genuine opportunity to earn income through testing tasks. It unequivocally stands as a legitimate avenue and is not associated with any form of scam or fraudulent activity.

Importantly, User Testing does not require any upfront payment or fees for tester enrollment, reinforcing its credibility.

The platform’s honesty and integrity shine through its straightforward and transparent enrollment process. To become a tester, you must complete a sample test, which subsequently undergoes review by the User Testing team.

The absence of ambiguity in the process ensures clarity for prospective testers, cementing User Testing’s commitment to authenticity and reliability.

In a digital landscape rife with dubious schemes, User Testing stands as a beacon of legitimacy. Its commitment to providing a legitimate earning opportunity to testers, without any financial barriers, reinforces its reputation as a trustworthy platform.

With a clear and honest enrollment process, User Testing offers a viable path for individuals seeking to earn income through testing tasks.

Final Verdict – UserTesting Review

While UserTesting is undoubtedly a legitimate platform that offers valuable opportunities to earn income, it is essential to approach it with realistic expectations.

UserTesting can be an excellent avenue to supplement your income, but it should not be viewed as a guaranteed source of substantial revenue.

The availability of testing opportunities can vary significantly depending on your demographics, profile, and the specific criteria set by companies seeking testers.

It is not uncommon for some users to experience limited testing opportunities due to their unique profiles or geographical locations. Therefore, it’s essential to understand that consistent and high-volume testing assignments are not guaranteed for everyone.

Additionally, the compensation for each test can vary, with some tests offering more substantial rewards than others. While UserTesting compensates testers for their time and feedback, it may not always provide a full-time income.

Furthermore, the UserTesting rating system is a critical aspect to consider. Maintaining a high average rating is essential to access more testing opportunities. However, ratings can fluctuate, and low ratings may temporarily reduce your testing availability.

As with any endeavor, success on UserTesting requires dedication, attention to detail, and a commitment to providing genuine and constructive feedback. It’s crucial to approach each test with professionalism and honesty.

UserTesting can be a valuable platform for those seeking to earn additional income by sharing their insights and opinions. It is a legitimate and reputable service that connects companies with real users for usability testing.

However, it’s essential to manage your expectations and recognize that UserTesting may not provide a consistent or substantial income for everyone. It is best suited as a supplementary source of income rather than a primary means of financial support.

Ultimately, the degree of success you achieve on UserTesting will depend on various factors, including your demographics, profile, and the availability of testing opportunities.

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